How To Acknowledge an Incident / Read and Create Remarks
Press the address of the incident you are responding to.
Click the (A) button that appears next to the incident you have pressed
When first joining an incident, the user is prompted with a pop-up box with the incident details and any potential remarks from dispatch.
Here, an officer can also add remarks before moving into the Map Viewer.
Press the "Add Remark" Button at the bottom right of the dialog to leave a timestamped and documented remark.
After reading any remarks or adding your own to the incident, simply close out of the Acknowledgement window by pressing the "X" in the top right corner of the window and you will be directed to the main Map Viewer.
Furthermore, an officer can add remarks during an incident by pressing the "incident" button at the bottom of a screen which will re-open the incident details prompt.